Portfolio Category: Usability Assessment

Cloud-Based Banking Software

ImpairmentStudio™ is a quickly growing product offered by Moody's Analytics to calculate allowance according to CECL and IFRS9 accounting guidelines. Hailed by Moody's Analytics' executive leadership as "the best product launch we've ever had", this product gave me the opportunity to design a new product from the beginning. We structured the product around the sequence…
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Making New Technology Approachable

When Autodesk started branching out into consumer-oriented SaaS applications like Homestyler, a home remodeling and visualization tool, we could no longer rely on extensive training to get target users up to speed and working. And when an entire new technology was introduced, in this case the ability to set up and request realistic "snapshots" from…
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Validating Designs with Real Users

Design Validation with Usability Testing One of the key products in the Horizons Clinicals suite of hospital software was finally going to get some new technology behind it. The question for me was, how can we vastly improve the usability and utility of this product at the same time, with limited budget? This was a…
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When Lives Are at Stake

This thin-client software is for capturing patient data in the emergency room. We built the software in a .NET environment. I helped select the components to integrate for tables and other data elements, reducing the time required to get our solution fully functional.   [caption id="attachment_1856" align="alignleft" width="300"] Horizon Emergency Care - Charting[/caption] The Charting…
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Building a Multi-Language Interface

The instruments here are helping to protect drinking water safety around the world. I built a state machine driven prototype to define the user interface, and included a layer of abstraction that allowed me to reference three different language files. This in turn allowed me to test the user interface in the US, Germany and…
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Product Design for Worldwide Use

Handheld instrument design Hach partnered with two other leaders in the field of chemical analysis to create a brand new platform of devices for measuring pH, dissolved oxygen, and other electrochemical properties. This radical upgrade to a core product required careful analysis and iterative design to achieve. One of the main goals was to make…
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Testing Usability in Embedded Systems

For the DR/4000, DR/5000, AquaTrend and other systems, the effort put into trying out solutions with customers paid off big. We were able to reprioritize and organize features within the instruments to match user needs by getting feedback from representative users. I defined the interaction designs for these instruments, as well as the goals and…
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