Portfolio Category: Lean UX

Cloud-Based Banking Software

Cloud-Based Banking Software
ImpairmentStudio™ is a quickly growing product offered by Moody's Analytics to calculate allowance according to CECL and IFRS9 accounting guidelines. Hailed by Moody's Analytics' executive leadership as "the best product launch we've ever had", this product gave me the opportunity to design a new product from the beginning. We structured the product around the sequence…
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Mobile Apps

Mobile Apps
At Blue Shield of California, I worked closely with Product Managers, Developer & QA scrum teams, and a contract Interaction Designer to define the first generation of apps for iPhone and Android.   [caption id="attachment_1771" align="alignleft" width="150"] iPhone App Sample Screens[/caption] Here are some sample pages from the first version of the iPhone app.  …
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Mobile Web

Mobile Web
Blue Shield of California needed a mobile web presence to meet the needs of one of their biggest customers. I worked with a product manager and visual designer, as well as onsite and offshore developers and QA specialists, to quickly define a concentrated set of functionality tuned to the needs of people on the go.…
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Building a Team that Delivers

Building a Team that Delivers
A few of the most important things I look for in building a team are: Curiosity - a willingness to explore different ideas Humbleness - a sense that the best idea should win Humor & Camaraderie - we win or lose together Excellence - drive to develop one's skills and do great things I've managed…
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Lean User Experience Processes

Lean User Experience Processes
Integrating with lean development has been a specialty for me since I started learning agile at Autodesk. By combining early stage design research with iterative design and usability testing, we can evolve our product designs to match the needs of our users, rather than forcing them to change to our model.
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Growing the Customer Base

Growing the Customer Base
The Autodesk Seek team had an opportunity to expand the part of the site that explains the benefits of partnering up and publishing models of products on the site. The concept of Autodesk Seek - to not only find building products but also to be able to download electronic models of those products - had…
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Updating a Popular SaaS Application

Updating a Popular SaaS Application
Autodesk product designers work together on cross-divisional projects to improve their products across the board. One such effort involved switching the paradigm for presentation of tools from a menu style to a "Ribbon" style, as Microsoft did in 2007. I was the lead designer of the new interface for Autodesk Design Review, an application for…
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Validating Designs with Real Users

Validating Designs with Real Users
Design Validation with Usability Testing One of the key products in the Horizons Clinicals suite of hospital software was finally going to get some new technology behind it. The question for me was, how can we vastly improve the usability and utility of this product at the same time, with limited budget? This was a…
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