Many product development organizations already understand that iterative feedback is helpful for improving product designs before, during and after release. However, not all product groups proactively use feedback about development priorities as much as they could. Sometimes, it's tempting to either work off a list that was brainstormed a year or more ago, or simply…Read more
Cloud-Based Banking Software
ImpairmentStudio™ is a quickly growing product offered by Moody's Analytics to calculate allowance according to CECL and IFRS9 accounting guidelines. Hailed by Moody's Analytics' executive leadership as "the best product launch we've ever had", this product gave me the opportunity to design a new product from the beginning. We structured the product around the sequence…Read more
At Blue Shield of California, I worked closely with Product Managers, Developer & QA scrum teams, and a contract Interaction Designer to define the first generation of apps for iPhone and Android. [caption id="attachment_1771" align="alignleft" width="150"] iPhone App Sample Screens[/caption] Here are some sample pages from the first version of the iPhone app. …Read more
Blue Shield of California needed a mobile web presence to meet the needs of one of their biggest customers. I worked with a product manager and visual designer, as well as onsite and offshore developers and QA specialists, to quickly define a concentrated set of functionality tuned to the needs of people on the go.…Read more
Defining a New Design System
From 122 inconsistent page templates to 6 simpler, better ones.
Optimizing the Page Everyone Sees
The Home Page needs strategy, not chaos
Empowering Information Seekers
Helping customers manage their own data.
Accessible Product Design
Accessibility is good for everyone.
Growing the Customer Base
The Autodesk Seek team had an opportunity to expand the part of the site that explains the benefits of partnering up and publishing models of products on the site. The concept of Autodesk Seek - to not only find building products but also to be able to download electronic models of those products - had…Read more
Building Business Partnerships
Before it was integrated into Homestyler, the Autodesk 3D rendering technology used for realistic snapshots was developed as an offering to suppliers of building equipment, such as appliances and countertops. We explored partnerships with a number of vendors as a possible way to expand Autodesk's portfolio of businesses. The examples below show that there are…Read more