Portfolio Category: UX Process

Usability Goals Align Teams & Spur Ideation

How can we know where we want to go? By identifying usability goals up front, we can align our efforts and get there together. If we define our goals, we can also measure our progress along the way to reach them as directly and quickly as possible. In the example at left, a simple visual…
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Lean User Experience Processes

Integrating with lean development has been a specialty for me since I started learning agile at Autodesk. By combining early stage design research with iterative design and usability testing, we can evolve our product designs to match the needs of our users, rather than forcing them to change to our model.
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Growing the Customer Base

The Autodesk Seek team had an opportunity to expand the part of the site that explains the benefits of partnering up and publishing models of products on the site. The concept of Autodesk Seek - to not only find building products but also to be able to download electronic models of those products - had…
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Building Business Partnerships

Before it was integrated into Homestyler, the Autodesk 3D rendering technology used for realistic snapshots was developed as an offering to suppliers of building equipment, such as appliances and countertops. We explored partnerships with a number of vendors as a possible way to expand Autodesk's portfolio of businesses. The examples below show that there are…
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Updating a Popular SaaS Application

Autodesk product designers work together on cross-divisional projects to improve their products across the board. One such effort involved switching the paradigm for presentation of tools from a menu style to a "Ribbon" style, as Microsoft did in 2007. I was the lead designer of the new interface for Autodesk Design Review, an application for…
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Making New Technology Approachable

When Autodesk started branching out into consumer-oriented SaaS applications like Homestyler, a home remodeling and visualization tool, we could no longer rely on extensive training to get target users up to speed and working. And when an entire new technology was introduced, in this case the ability to set up and request realistic "snapshots" from…
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Superior Specifications

Even in these times of Agile principles and lean development processes, sometimes it is necessary to create specifications detailed enough to stand on their own without the designer there to explain them. When that is the case, I am flexible and thorough, so that the documentation is clear and concise.   [caption id="attachment_1626" align="alignleft" width="150"]…
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Envisioning the Future of Charting

Along with the next version of emergency room software, which was an evolution of the existing one, I looked at where the team could go in the future. These screen shots show one of the promising paths we explored. The screens show one possible workflow through the process of charting. The main benefit of this…
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Validating Designs with Real Users

Design Validation with Usability Testing One of the key products in the Horizons Clinicals suite of hospital software was finally going to get some new technology behind it. The question for me was, how can we vastly improve the usability and utility of this product at the same time, with limited budget? This was a…
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When Lives Are at Stake

This thin-client software is for capturing patient data in the emergency room. We built the software in a .NET environment. I helped select the components to integrate for tables and other data elements, reducing the time required to get our solution fully functional. [caption id="attachment_1856" align="alignleft" width="300"] Horizon Emergency Care - Charting[/caption] The Charting Module…
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