Portfolio Category: Design Management

What should we do next?

What should we do next?
Many product development organizations already understand that iterative feedback is helpful for improving product designs before, during and after release. However, not all product groups proactively use feedback about development priorities as much as they could. Sometimes, it's tempting to either work off a list that was brainstormed a year or more ago, or simply…
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Cloud-Based Banking Software

Cloud-Based Banking Software
ImpairmentStudio™ is a quickly growing product offered by Moody's Analytics to calculate allowance according to CECL and IFRS9 accounting guidelines. Hailed by Moody's Analytics' executive leadership as "the best product launch we've ever had", this product gave me the opportunity to design a new product from the beginning. We structured the product around the sequence…
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Building a Team that Delivers

Building a Team that Delivers
A few of the most important things I look for in building a team are: Curiosity - a willingness to explore different ideas Humbleness - a sense that the best idea should win Humor & Camaraderie - we win or lose together Excellence - drive to develop one's skills and do great things I've managed…
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Usability Goals Align Teams & Spur Ideation

Usability Goals Align Teams & Spur Ideation
How can we know where we want to go? By identifying usability goals up front, we can align our efforts and get there together. If we define our goals, we can also measure our progress along the way to reach them as directly and quickly as possible. In the example at left, a simple visual…
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